This was a big week at Sonoma Partners because we officially finished the writing, editing and proofing of our Microsoft Dynamics CRM Step by Step book! It should be in print in late September, so go ahead and order a copy if you want to learns the ins and outs of CRM from an end user perspective.
We also received the final book cover artwork (front and back), so I thought we'd share:
We've been burning the midnight oil to get our Microsoft Dynamics CRM Step by Step book done to hit our deadlines. The book is coming along just fine and I am excited to see the final product in print this fall! Here's what we're planning from a chapter and page count perspective. This is about 95% accurate/finalized, but of course it's subject to change.
|Section||Chapter #||Chapter Title||# of Pages|
Introduction to Microsoft Dynamics CRM
Getting Around in Microsoft Dynamics CRM
Working with Account and Contacts
Working with Activities and Notes
Microsoft Dynamics CRM for Outlook
Leads and Opportunities
Quotes and Orders
Using Marketing Lists
Managing Campaigns and Quick Campaigns
Campaign Activities and Responses
Tracking Service Requests
Using the Knowledge Base
Contracts & Queues
Reports and Views
Using the Report Wizard
Reporting with Excel
The one thing that consistently amazes me about these books is that we've written over 1,000 pages of content about Microsoft CRM, and I still feel like we're just scratching the surface in some areas!
Some wiseguy called our office the other day to ask why we have not blogged in a while? Well the answer is pretty simple, we've been running like crazy to try and keep up with all of the demand for Microsoft Dynamics CRM 4.0. In addition, I have personally been trying to devote all of my free writing time to two new projects. These projects are two new books that Microsoft engaged us to write about Microsoft Dynamics CRM 4.0!
|Microsoft Dynamics CRM 4.0 Step by Step |
Publish Date Sep. 2008
Target audience: End users of Microsoft CRM who want to learn more about the core sales, marketing and customer service functionality in a step-by-step fashion.
|Programming Microsoft Dynamics CRM 4.0|
Publish Date Oct. 2008
Target audience: Developers who want to learn the nitty gritty details of writing custom code and extending the Microsoft CRM platform.
As you can imagine, writing two new books is a massive amount of effort...way more than Jim and I could handle by ourselves. Therefore, we recruited some additional Microsoft CRM experts to help write each of these titles. Kara O'Brien and Brendan Landers (both from Sonoma Partners) are helping us with the Step by Step book. Corey O'Brien and Brad Bosak (also both from Sonoma Partners) are writing the Programming title with us. In addition, Phil Richardson from Microsoft graciously agreed to write two chapters in the Programming book.
As you can see from the links above, there aren't a lot of public details about these books yet but we plan to post more information as we get further into the writing process!