Sonoma Partners Microsoft CRM and Salesforce Blog

Poodle and your CRM

Today I am co-blogging with Blake Scarlavai, Development Principal and Microsoft Dynamics blogger at Sonoma Partners.

Nathen:

Recently a vulnerability in SSL 3.0 known as “Poodle” gained some significant attention, with many companies responding in various ways to ensure their customers’ data is protected. It can be confusing to keep track of what companies are doing what, and what is expected of you as a customer to ensure you are not vulnerable. Below are the summaries of the responses that Salesforce and Microsoft have taken.

Salesforce’s Response

Salesforce is in the process of disabling SSL 3.0 on their platform. By the end of December, you will no longer be able to use SSL 3.0 visit Salesforce’s platform. For the most part, we don’t expect this to affect our clients as the browsers which needed SSL 3.0 still enabled (IE 6 mainly) are already not supported by Salesforce. You can get the full list of the disable schedule and more information about the changes on Salesforce’s help page.

Blake:

Microsoft’s Response

Microsoft is in the process of remediating their online services for the SSL 3.0 vulnerability.  Below is a time table for each of the CRM services:

Service

SSL v3.0 Mitigation Status

Microsoft Dynamics  CRM Online

7-Dec

Microsoft Dynamics Marketing

7-Dec

Microsoft Social Listening

Completed

Parature for Microsoft Dynamics

Completed

Microsoft Dynamics Lifecycle Services

7-Dec

Online Services for Microsoft Dynamics

7-Dec

 

Microsoft also recommends disabling SSL 3.0 in your browser.  The following resources can be used for your respective browser:

For more information on Microsoft’s response, click here.

Topics: Microsoft Dynamics CRM Microsoft Dynamics CRM 2011 Microsoft Dynamics CRM 2013 Microsoft Dynamics CRM 2015 Microsoft Dynamics CRM Online Salesforce