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Microsoft CRM Outlook client and authentication balloons

You know those little "balloons" that pop up from time to time in the Outlook 4.0 client? Below are some registry settings to change the Outlook client's behavior around network connectivity, notifications and so on. Our support manager recommend increasing ClientAuthAllowRetries to 10 and ClientAuthNotificationThrottle to 60000 (60 seconds), but you can obviously tweak to fit to your unique environment.

Regkey Name

Default

Description

ClientAuthNotificationThrottle 30000 Specifies the required elapsed time before which another balloon notification may be displayed (helps prevent too frequent balloon notifications).

ClientAuthRenewPeriod

60000

Specifies how frequently the hoster process will check if it should renew authentication.

ClientAuthVerifyConnectionPeriod

30000

Specifies how frequently the hoster process will check connectivity to the web application by downloading a tiny icon (anonymous access).

ClientAuthVerifySignedInPeriod

5000

Specifies how frequently the hoster process will check if authentication has been lost (ex: detect if cookies have been deleted or the CRM ticket has expired).

ClientAuthAllowRetries

3 Specifies the number of failed authentication attempts (after this an error will be shown or the client will move to the offline state).

Posted by Mike Snyder on July 1, 2008 in Microsoft Dynamics CRM 4.0 | Permalink

Comments

Hi Mike,

thanks for the post. That is excatly was I was looking for, but I can't find the regkeys. Do I have to create them? Can you tell my the path where I have to create them?

Thanks

Martin

Posted by: Martin Welling | Jul 24, 2008 4:25:18 AM

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