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Step by Step book wrapping up
We've been burning the midnight oil to get our Microsoft Dynamics CRM Step by Step book done to hit our deadlines. The book is coming along just fine and I am excited to see the final product in print this fall! Here's what we're planning from a chapter and page count perspective. This is about 95% accurate/finalized, but of course it's subject to change.
| Section | Chapter # | Chapter Title | # of Pages |
| Overview | 1 | Introduction to Microsoft Dynamics CRM | 10 |
| 2 | Getting Around in Microsoft Dynamics CRM | 15 | |
| 3 | Working with Account and Contacts | 15 | |
| 4 | Working with Activities and Notes | 15 | |
| 5 | Microsoft Dynamics CRM for Outlook | 20 | |
| Sales | 6 | Leads and Opportunities | 20 |
| 7 | Quotes and Orders | 15 | |
| Marketing | 8 | Using Marketing Lists | 20 |
| 9 | Managing Campaigns and Quick Campaigns | 20 | |
| 10 | Campaign Activities and Responses | 20 | |
| Service | 11 | Tracking Service Requests | 15 |
| 12 | Using the Knowledge Base | 15 | |
| 13 | Contracts & Queues | 20 | |
| Data Management | 14 | Duplicate Checking | 10 |
| 15 | Reports and Views | 15 | |
| 16 | Using the Report Wizard | 15 | |
| 17 | Reporting with Excel | 15 | |
| 18 | Importing Data | 15 |
The one thing that consistently amazes me about these books is that we've written over 1,000 pages of content about Microsoft CRM, and I still feel like we're just scratching the surface in some areas!
Posted by Mike Snyder on June 6, 2008 in Microsoft Dynamics CRM 4.0 Step by Step Book | Permalink


