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Step by Step book wrapping up
Posted by Mike Snyder on June 6, 2008 |
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We've been burning the midnight oil to get our Microsoft Dynamics CRM Step by Step book done to hit our deadlines. The book is coming along just fine and I am excited to see the final product in print this fall! Here's what we're planning from a chapter and page count perspective. This is about 95% accurate/finalized, but of course it's subject to change.
| Section | Chapter # | Chapter Title | # of Pages |
| Overview | 1 | Introduction to Microsoft Dynamics CRM | 10 |
| 2 | Getting Around in Microsoft Dynamics CRM | 15 | |
| 3 | Working with Account and Contacts | 15 | |
| 4 | Working with Activities and Notes | 15 | |
| 5 | Microsoft Dynamics CRM for Outlook | 20 | |
| Sales | 6 | Leads and Opportunities | 20 |
| 7 | Quotes and Orders | 15 | |
| Marketing | 8 | Using Marketing Lists | 20 |
| 9 | Managing Campaigns and Quick Campaigns | 20 | |
| 10 | Campaign Activities and Responses | 20 | |
| Service | 11 | Tracking Service Requests | 15 |
| 12 | Using the Knowledge Base | 15 | |
| 13 | Contracts & Queues | 20 | |
| Data Management | 14 | Duplicate Checking | 10 |
| 15 | Reports and Views | 15 | |
| 16 | Using the Report Wizard | 15 | |
| 17 | Reporting with Excel | 15 | |
| 18 | Importing Data | 15 |
The one thing that consistently amazes me about these books is that we've written over 1,000 pages of content about Microsoft CRM, and I still feel like we're just scratching the surface in some areas!
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