Sales and Marketing webinar recording posted

This morning we conducted our webinar titled "Improve Sales and Marketing Effectiveness with Microsoft Dynamics CRM 4.0". If you weren't able to attend, we posted the webinar recording on our website:

Improve Sales and Marketing Effectiveness with Microsoft Dynamics CRM 4.0
The most effective customer relationship management systems make it easy to capture, store, use and share customer data. If you're like most companies, you want a CRM system that's powerful, yet so simple to use, that you'll wonder how you ever managed to successfully market and sell without it.
Join Mike Snyder, principal of Sonoma Partners and co-author of Working with Microsoft Dynamics CRM 4.0, for a webinar presentation of the sales and marketing functionality within Microsoft CRM, including:

• Tracking and viewing customer information and account activity
• Creating timely forecasts and accurate reports
• Working seamlessly with Microsoft Outlook, Excel and Word
• Developing and managing marketing campaigns
• Email distribution tools using ExactTarget

Original Event Date: Thursday March 20, 2008
Duration: 55 minutes
View recording now

Here's a list of the questions that were asked (and answered) during the webinar...check out the recording for our answers.

Asked: Can you have the system automatically start the sales process workflow?

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Asked: What kind of hourly email send rate can ExactTarget produce?

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Asked: When emails are tracked in CRM, do they have to have the numeric code that shows up by default? I don't want recipients to see the CRM number, looks hokey.

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Asked: What kind of hourly email send rate can ExactTarget produce?

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Asked: Does the new email mail merge functuion support images?

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Asked: my company has the IT platform that fits microsoft products, but my partner business uses a lotus notes environment. they most likely will need salesforce.com as their tool. does MS CRM 4.0 have an interface to integrate forecast reporting?

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Asked: Where/how can we contact you/your firm to demo CRM Live?

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Asked: 1-to-1 email marketing possible? i.e. customized documents attaching

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Asked: Can you point us to some good resources for building a "CRM culture" in an environment that's never had CRM, and anything you recommend from Microsoft for the implementation process (needs analysis, configuration tips, user training)?

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Asked: Do you have contact info for ExactTarget?

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Asked: Thank you so much. I wish we'd worked with you instead of another provider!

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Asked: Thank you!! Great presentation