Microsoft Dynamics CRM 4.0 Implementation Guide available for download

Posted by Mike Snyder on December 20, 2007  |  Comments (1)

After downloading the CRM 4.0 RTM bits, I took a look at the read me files and noticed that the Microsoft Dynamics CRM 4.0 Implementation Guide is available for download too. In the 3.0 version, the Implementation Guide was one giant document but for 4.0 they (wisely) split the information into three smaller and more specific documents:

• Planning Guide: Use this to determine you what you need to plan for Microsoft Dynamics CRM. It includes two main aspects , technical and implementation methodologies:

  • Technical. These topics focus on such areas as the supported topologies, system requirements, and technical considerations to address before installation.
  • Implementation Methodology. Learn about the business management, CRM requirements and project-management aspects that are needed when you deploy a CRM system. In addition, there are several documents that you can use as tools to plan the implementation of Microsoft Dynamics CRM, which are in the planningtools folder where the Microsoft Dynamics CRM 4.0 Implementation Guide is located.  
  
  
• Installing Guide: Use this guide to learn about what you need to install Microsoft Dynamics CRM, such as step-by-step instructions for running Setup, command-line installation instructions, and guidance about how to remove Microsoft Dynamics CRM.
  
• Operating and Maintaining Guide: You can read this guide to learn how to back up, restore, and perform system recovery for Microsoft Dynamics CRM data. Also, this guide has troubleshooting steps for known issues.

The Implementation Guide documents are a must read for any customer or partner using Microsoft Dynamics CRM 4.0.