Sonoma Partners Microsoft CRM and Salesforce Blog

Why buy Microsoft CRM 1.2 now? A sweet incentive for CRM 3.0, that's why

"Life leaps like a geyser for those who drill through the rock of inertia."
- Alexis Carrel

When any new software version is about to be released, customers might be tempted to just "wait and see" what happens instead of jumping on board right away. Nine times out of ten our biggest competitor is simply inertia...customers always have the option to just do nothing and continue business as usual. Of course we can demonstrate the benefits of implementing Microsoft CRM (or any CRM system for that matter), but a lot of people still choose to do nothing or else they delay their decision indefinitely. We've seen a little of that behavior recently where customers are very excited about Microsoft CRM 3.0, but they are delaying any sort of purchase decision until Microsoft releases the final 3.0 product.

To help make the customers' decision easier, Microsoft designed a great "Buy Now" incentive if they commit to Microsoft CRM before this December 1st (on version 1.2):

Any customer who purchases any module of Microsoft CRM 1.2 Professional and the associated user licenses will get full-suite rights to all modules (Sales, Marketing and Customer Service) in the 3.0 version.

Here are some frequently asked questions (and answers) regarding the Buy Now promotion:

What do I get with full-suite rights to Microsoft CRM?
Full-suite rights grants access to all functionality available in Microsoft CRM.

Should I be ordering a special SKU?
No. Simply purchase any module of Microsoft CRM 1.2 Professional (Sales Professional, Customer Service Professional,or Suite Professional) and the associated user licenses today and you will automatically be eligible to receive full-suite rights upon release.

Do I need to take any special action to ensure I am eligible to receive full-suite rights with the next release of Microsoft CRM?
No. Simply purchase any module of Microsoft CRM 1.2 Professional (Sales Professional, Customer Service Professional, or Suite Professional) and the associated user licenses today and you will automatically be eligible to receive full-suite rights upon release.

How do I receive the media for my full-suite rights with the next release of Microsoft CRM?
Media distribution varies by licensing of program. Details of obtaining media for the next release of Microsoft CRM under each Microsoft licensing program will be made available at www.microsoft.com/crm shortly after Microsoft CRM 3.0 is released to manufacturing.

I have Microsoft CRM Professional today-am I eligible for this policy?
This policy also applies to any prior customer of CRM 1.0 or 1.2 who has purchased any module (and associated users) of CRM Professional and has active Software Assurance or Maintenance.

I have Microsoft CRM Professional today and want to add some licenses-will all my licenses be eligiblefor this policy?
All new Microsoft CRM 1.2 Professional licenses will be eligible for this policy. Past Microsoft CRM 1.0 or 1.2 purchases of any module (and associated users) of CRM Professional who have active Software Assurance or Maintenance are also eligible for this policy.

What if I have or purchase Microsoft CRM 1.2 Standard?
This offer does not apply to Microsoft CRM 1.2 Standard. However, all customers who have or purchase Microsoft CRM 1.0 or 1.2 Standard and have active Software Assurance or Maintenance will receive equal or better rights to the next release of Microsoft CRM. Details on specific Microsoft CRM 3.0 functionality available to Microsoft CRM Standard customers with active Software Assurance or Maintenance will be announced prior to the general availability of the next release of Microsoft CRM.

How will Software Assurance or Maintenance pricing be calculated?
Software Assurance or Maintenance is included with Microsoft CRM 1.2 for no additional charge for the term of the licensing agreement (up to three years). Optional Software Assurance renewals are subject to pricing at the time of renewal.

When will the pricing of the next release of Microsoft CRM be announced?
The pricing of the next release of Microsoft CRM will be announced prior to the general availability of the next release of Microsoft CRM.

Does this policy have an expiration date?
Yes. This policy expires December 1, 2005.

And of course, you can download the official "Buy Now" Incentive PDF from our website.